AGENDA

Advancing Digital Financial Services: Catalyzing National Economic Growth

• Optimizing financial services to eliminate obstacles and enhance opportunities for underserved communities
• Broadening access to capital for individuals and SMEs via Fintech and Digital Finance innovations
• Championing Indonesia’s Vision 2045, fostering economic expansion through cutting-edge financial solutions

Mobile Banking for the Unbanked and Underserved Segments

• Highlighting the critical role of security and reliability for banking customers
• Utilizing mobile payments to enhance financial accessibility for the unbanked in Indonesia
•  Transforming banking infrastructure with core solutions for a robust mobile ecosystem

Ir. Arif Ilham Adnan, MSc., MBA

Co-Chairman / Chairperson at the Permanent Committee

APDI / KADIN Jakarta

Leveraging AI Decisioning Platforms for Credit Risk and Fraud Management

• Powering advanced analytics to unlock real-time insights and predictive intelligence
• Integrating diverse data sources to drive more accurate and personalized decision-making
• Enhancing agility, risk management, and customer experiences through automated intelligence

The Future of Financial Engagement: Conversational, Connected, and Customer-Centric

• Harness WhatsApp Business and Meta’s AI capabilities to deliver personalized, real-time financial interactions
• Empower customers with faster, more intuitive service experiences across digital touchpoints
• Drive retention and loyalty through meaningful engagement built on convenience and trust

Modern Data Platforms for Agile Application Development

• Combining structured and unstructured data into a unified, flexible database model to support diverse application needs
• Leveraging scalable cloud-native infrastructure and real-time processing to accelerate development and deliver at scale
• Enabling intelligent search, vector similarity, graph relationships and analytics from a single platform to support innovation and insights

WeiYou Pan

Field CTO, Industries APAC

MongoDB

Powering AI Adoption in the Banking Sector: Paving the Way to a Smarter Future

• Developing a robust AI strategy across business units to capitalize on new opportunities
• Integrating machine learning across all facets of banking to streamline operations and eliminate manual processes
• Implementing stringent compliance and security protocols to safeguard customer data

Lily Wongso

EVP – Enterprise IT Architecture, IT Adoption, Data Management & Service Quality

PT Bank Central Asia Tbk

YUSRON ANAS

Chief Information Officer

Home Credit Indonesia

The two-minute MSME loan: Rethinking MSME Lending in Emerging Economies

• MSME Financial Inclusion and Its Ongoing Challenges in Mongolia and Indonesia
• Success Story: How AI-Driven Technology Enabled Truly Digital SME Lending
• Localizing proven lending technology across Southeast Asia and Indonesia

Batbaatar Purev-Ochir

Head of Sales & Partnerships

AND Solutions

From Uniformity to Uniqueness: Redefining Customer Experience with Hyper-Personalization in Financial Services

• Elevating CX and UX to provide intuitive, tailored access to banking and insurance services across all touchpoints
• Re-engineering core infrastructure to place the customer at the heart of every interaction, enabling a unified and consistent experience across products, channels, and services
• Embracing a platform-based operating model, advanced analytics, and an innovation-led culture to accelerate personalization at scale and unlock new revenue and loyalty opportunities

Umi Kawiryani Tjiptoningsih

VP - Digital Strategy, Innovation & Customer Experience

Bank Syariah Indonesia

Mireille Makmur

Customer Experience Head

Bank Danamon

Agalliso Mario Raintung

Head of Customer Experience

FWD Insurance Indonesia

Edoardus Enrico Fermi Refwalu

Head of Customer Experience & Retention

Prudential Life Assurance Indonesia

Financial Inclusion: The Next Leap for Indonesia’s MSME Ecosystem

Indonesia’s 64 million MSMEs fuel more than 60% of national GDP yet receive less than one-fifth of total bank credit. As modern payment systems like QRIS, BI-FAST, and open-banking platforms expand, the next frontier of inclusion lies in smarter, data-driven credit. This session explores how banks, MFIs, and FinTech’s can leverage Craft Silicon’s API-led lending platforms, AI-powered credit analytics, and digital co-lending infrastructure to bridge the US $235 billion MSME credit gap, transforming access, affordability, and financial empowerment across Indonesia

Vinish Shah

Chief Business Officer

Craft Silicon

Revolutionizing Development: Enhancing Agility with Low-Code No-Code Platforms

• Comparing the effectiveness of low-code no-code platforms against traditional development tools
• Assessing the impact of simplified processes on GRC compliance, stability, and productivity
• Exploring advancements in data management and analytics driven by low-code no-code solutions

The Rise of Fintechs into Super Apps: Driving Financial Inclusivity

• Harnessing diverse financial data within super-app ecosystems to create personalized products for customers
• Examining the critical role of open banking in enhancing the capabilities of super apps
• Assessing the impact of super apps on traditional financial institutions: Threat or hidden opportunity?

Nyoman Gde Satrya Wibawa

APAC Regional Coordinator

UNEP FI

Zero Trust to Digital Trust: Redefining Cybersecurity Frameworks for Modern Finance

• Emphasizing the integration and adaptation of new cybersecurity frameworks and regulations to enhance cyber resilience in banking
• Navigating security challenges amidst the transition to cloud services demands a comprehensive strategy for financial institutions
• Implementing identity-centric security measures to effectively mitigate the escalating threat of data breaches in banking

Purnama Sulfa

CISO

Bank Mandiri Taspen

Krisnanto Padra

Head of IT GRC & DPO

Bank Aladin Syariah

Wealth Management in the Digital Age: Balancing Technology and Personalized Service

• Understanding how wealth managers build trust with clients in a highly digital environment
• How can digital platforms help wealth managers provide real-time financial insights to clients while maintaining personal advisory relationships?
• Discussing various strategies to ensure that digital solutions are scalable across different client segments in wealth management

Meru Arumdalu

Wealth Management Division Head

Bank Tabungan Negara

Diendy Liu

Wealth Management Head

PT Bank UOB Indonesia