Agenda 2024

We’ve got it all.

The agenda is specially curated to bring out
the most pressing topics from the industry.

Day 1
Day 2
Day 2 - Awards & Gala Dinner

8:00 AM – 9:00 AM

REGISTRATION & COFFEE

9:00 AM – 9:10 AM

OPENING CEREMONY

9:10 AM – 9:20 AM

Opening Keynote Remarks

9:20 AM – 9:30 AM

Strengthening Consumer and Public Protection in the Financial Services Sector: New Era Market Conduct Supervision

Convey the background and conditions for strengthening consumer and community protection following the promulgation of Law Number 4 of 2023 concerning the Development and Strengthening of the Financial Sector
Conveying OJK’s role as internal twin peak supervisory in monitoring market behaviour and prudence
Informing about strengthening consumer and public protection through the publication of Financial Services Authority Regulation Number 22 of 2023

9:30 AM – 9:50 AM

Future-Proof Your Data and AI Investments: Succeeding in a Complex Banking Environment

Prepare for evolving customer demands and regulations with flexible, unified data platforms that reduce vendor reliance and boost agility
Deliver more value from data and AI with streamlined and scalable data management, enabled by metadata
Shift from fragmented solutions to an integrated approach, simplifying compliance and system integration

9:50 AM – 10:10 AM

Unlocking the Future of Customer Engagement: FSI Compliance and Personalization Without Compromise

Bridge the Gap: Discover how to balance financial regulations with cutting-edge personalized marketing strategies
Stay Compliant, Stay Competitive: Learn innovative approaches that ensure your marketing is both legally sound and highly engaging
Making It Real: Explore a live demo of how Braze drives hyper-personalisation for FSI use cases

10:10 AM – 10:30 AM

Building Superhuman Journeys Across your Financial Institution :

In this session we will discuss about the

AI as enabler to superior experience through connected journeys
The AI culture and foundation to deliver faster yet impactful business values
Re-imagine and Re-invent the Power of AI with some examples

10:30 AM – 11:00 AM

Panel Discussion

Deepfakes and the Future of eKYC in Indonesian Banking: Biometrics as the Shield

The Deepfake Threat: Explore the evolving capabilities of deepfakes and their potential to bypass traditional eKYC measures
The Indonesian Context: Discuss the specific challenges faced by Indonesian banks from the impact of deepfakes on the Indonesian financial landscape
The Role of Biometrics: Examine the advantages of cloud-based real-time biometrics in eKYC, including facial verification and liveness detection, as a powerful countermeasure to deepfakes

Moderator

11:00 AM – 11:30 AM

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

11:30 AM – 11:50 AM

From Products to Personalized Services: Redefining Core Banking with Cloud, Customer-Centricity, and Sharia Compliance

Shaping the Future: Core Banking for a More Customer-Centric Financial Ecosystem
Innovating with Integrity: Modern Solutions for Islamic Financial Institutions
Navigating Compliance and Innovation: Meeting Regulatory Standards While Empowering Tech-Savvy Customers

11:50 AM – 12:10 PM

Bridging Indonesia’s Credit Access Gap: Empowering Financial Inclusion with Digital Lending Platforms

Solving Credit Access for All: Address the challenges faced by MSMEs and individuals, focusing on Indonesia’s unbanked and underbanked populations
End-to-End Digital Lending Solutions: Demonstrate how Modern and Advanced Loan Origination, Loan Management, and Collections systems streamline and democratize access to credit
Innovative Credit Scoring Models: Explore the use of alternative data (mobile, e-commerce) to assess creditworthiness for underserved individuals
Regulatory Support and Nucleus’ Global Success: Highlight Indonesia’s regulatory framework and Nucleus’s case studies of successful digital lending implementations globally

12:10 PM – 12:30 PM

PANEL DISCUSSION

Securing Customers’ Digital Identities: The Strategic Imperative for CISOs

Emphasizing the integration and adaptation of new frameworks and regulations to enhance cyber resilience
Navigating security challenges amidst the shift to cloud services demands a comprehensive strategy
Implementing identity-centric security measures to effectively mitigate the escalating threat of data breaches

Moderator

12:30 PM – 12:40 PM

Transforming Digital Banking: Personalized Journeys That Drive Growth and Loyalty

Seamless Banking Journeys: From Onboarding to Cross-Sell: Accelerate and optimize every stage of the customer journey, boosting engagement and ROI
AI-Driven Personalization and Gamification: Engage customers with AI-powered nudges and personalization for deeper loyalty and connections
Predictive Insights for Journey Optimization: Leverage predictive insights and AI twins to craft timely, personalized banking experiences

12:40 PM – 13:45 PM

LUNCH BREAK

13:45 PM – 14:15 PM

Panel Discussion

Digital Transformation in Insurance: Redefining the Future of Insurtech

Transforming Insurtech through AI and APIs: Harnessing new technologies and big data
Creating innovative services and business models to drive strategic initiatives with technology
Addressing challenges in adopting new business models while prioritizing customer-centric strategies

Moderator

14:15 PM – 14:35 PM

Powering AI Adoption in the Banking Sector: Paving the Way to a Smarter Future

Developing a robust AI strategy across business units to capitalize on new opportunities
Integrating machine learning across all facets of banking to streamline operations and eliminate manual processes
Implementing stringent compliance and security protocols to safeguard customer data

14:35 PM – 14:55 PM

Modernizing Banking Systems: Revolutionizing the Marketplace with Digital Innovations

Extensive deployment: Facilitating modern banking services for tech-savvy segments of society
Banking transformation: Overhauling traditional methods with continuously evolving core banking solutions
Promoting wider adoption of digital banking products among digitally risk-averse populations

14:55 PM – 17:00 PM

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

8:00 AM – 9:00 AM

REGISTRATION & COFFEE

9:00 AM – 9:20 AM

Digital Leadership and Trust, a Prerequisite for a Just, Inclusive, and Sustainable Digital Economy

Rapid technological advancements have made the world smarter, more intelligent, and interconnected, transforming how we live, work, communicate, and conduct business
Decision-makers must address emerging challenges, including adopting advanced technologies and innovations within the financial industry
Upholding digital trust principles, such as information security management, is essential for digital transformation and a sustainable digital economy. Building digital trust is a shared responsibility among companies, governments, civil society, and individuals

9:20 AM – 9:40 AM

Harnessing the Role of Generative AI in Shaping Modern Banking

How can generative AI be utilized to improve risk management in banking, particularly in fraud detection and predictive analytics?
Discussing the operational efficiencies achieved in banking through generative AI – Automating Routine Tasks & Optimizing Resource Allocation
What are the potential implications for customer satisfaction and market competitiveness in fostering innovative product development within the banking sector?

9:40 AM – 10:00 AM

Securing the Digital Ecosystem: Combating Frauds and Financial Crimes

Evolving Threat Landscape: Latest trends and insights on how fraud and financial crimes are advancing in the region
Harnessing Innovation: Leveraging advanced data analytics and AI to combat emerging threats
GrabDefence in Action: How Grab and GrabDefence are pioneering approaches to protect the digital ecosystem

10:00 AM – 10:30 AM

Panel Discussion

Digital Transformation: Advancing New-Age Banking Strategies for Innovation and Adaptability

Enhancing core banking platforms through strategic upgrades to support the bank’s future ambitions
What lies ahead for multi-channel banking, mobile innovation, and integrated core systems?
Envisioning a connected, customer-centric digital ecosystem of the future

Moderator

10:30 AM – 11:00 AM

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

11:00 AM – 11:30 AM

Fireside Chat

Next-Gen Banking: Redefining Finance Through Innovation

Fostering innovation with a comprehensive Open Banking Ecosystem
Exploring the digital engagement opportunities banks can provide through hyper-personalization and lifestyle banking solutions
Adopting a cloud-first approach to optimize operational efficiency, enhance agility, and minimize risk, while ensuring compliance and security remain uncompromised

Moderator

11:30 AM – 11:45 AM

Sustainable Investing Amidst Global Uncertainty

11:45 AM – 12:00 PM

The People, Technology, Business Value Stack

Great teams deliver great results
Actionable methods to help your technology team deliver great results
Creating the talent-technology growth engine

12:00 PM – 12:30 PM

Panel Discussion

Big Data in Banking: Powering Data Intelligence for Enhanced Operational Efficiency

Equipping financial operations with analyzed trends, patterns, and real-time reporting capabilities
Overcoming data silos through effective data management solutions to foster agility and innovation
Utilizing BI tools to translate data into actionable insights, driving operational excellence

Moderator

12:30 PM - 13:30 PM

LUNCH BREAK

13:30 PM - 13:50 PM

Fireside Chat

Mobile Banking: Pushing the Banking Boundaries through a Pocket Device for Financial Inclusion

Addressing the paramount importance of Security & Reliability to banking users
How can mobile payments be used to facilitate financial access for the unbanked population in Asia?
Reengineering banks with core banking solutions for a sound mobile ecosystem

Moderator

13:50 PM - 14:10 PM

Digital Payments: Transitioning Towards a Cashless Future

Improving interoperability and lowering transaction costs to enhance flexibility for all stakeholders
Highlighting the growing importance of secure, user-friendly methods to establish trust and increase adoption
Detailing the government’s role in expediting this transition through structured policies and frameworks

14:10 PM - 14:30 PM

Navigating the Changing Risk Landscape in Indonesia’s Digital Revolution: Are We Truly Prepared for What’s Coming?

What’s coming our way and where does the threats come from?
What are the two risk practices or narratives that exist, which narrative is correct?
What can we do about it?

14:30 PM - 15:00 PM

Fireside Chat

From Teller to Tech: The Evolution of Retail Banking in a Digital-First Landscape

How can retail banks create a seamless, omnichannel customer experience that aligns with evolving digital behaviours?
Understanding how retail banks balance customer privacy with personalized marketing in a highly regulated digital environment
Discussing various strategies for managing regulatory risks that are crucial while transitioning to digital platforms

Agenda 2024

We’ve got it all.

8:00 AM – 9:00 AM

REGISTRATION & COFFEE

9:00 AM – 9:10 AM

OPENING CEREMONY

9:10 AM – 9:20 AM

Opening Keynote Remarks

Juda Agung

Bank Indonesia

9:20 AM – 9:30 AM

Strengthening Consumer and Public Protection in the Financial Services Sector: New Era Market Conduct Supervision

Ridhony Marisson Hasudungan Hutasoit

Indonesia Financial Services Authority (OJK)

9:30 AM – 9:50 AM

Future-Proof Your Data and AI Investments: Succeeding in a Complex Banking Environment

David Erving

Ab Initio Software

9:50 AM – 10:10 AM

Unlocking the Future of Customer Engagement: FSI Compliance and Personalization Without Compromise

Zainal Abidin

Braze

Lincoln Choo

Braze

10:10 AM – 10:30 AM

Building Superhuman Journeys Across your Financial Institution :

Ong Whee Teck

Newgen Software

10:30 AM – 11:00 AM

Deepfakes and the Future of eKYC in Indonesian Banking: Biometrics as the Shield

Dominic Forrest

iProov

Lily Wongso

PT Bank Central Asia Tbk

Lusiana Saleh

PT Bank CIMB Niaga Tbk

Wahyu Prasetyo

Bank Mega

11:00 AM – 11:30 AM

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

11:30 AM – 11:50 AM

From Products to Personalized Services: Redefining Core Banking with Cloud, Customer-Centricity, and Sharia Compliance

Raji Challita

BML Istisharat

11:50 AM – 12:10 PM

Bridging Indonesia’s Credit Access Gap: Empowering Financial Inclusion with Digital Lending Platforms

Syed Hamid Ali

Nucleus Software

12:10 PM – 12:30 PM

Securing Customers’ Digital Identities: The Strategic Imperative for CISOs

Wahyu Prasetyo

Bank Mega

Purnama Sulfa

Bank Mandiri Taspen

BRAHNDA ELEAZAR

Bank Saqu (Bank Jasa Jakarta)

12:30 PM – 12:40 PM

Transforming Digital Banking: Personalized Journeys That Drive Growth and Loyalty

Vinayak Kaushik

Netcore

12:40 PM – 13:45 PM

LUNCH BREAK

13:45 PM – 14:15 PM

Digital Transformation in Insurance: Redefining the Future of Insurtech

Ashvin S Uttamsingh

Zurich Insurance Indonesia

Dicky Djohan

Prudential Indonesia

Patrecia Yuriske

PT Asuransi Allianz Utama Indonesia

Anton Pranayama

PFI Mega Life

14:15 PM – 14:35 PM

Powering AI Adoption in the Banking Sector: Paving the Way to a Smarter Future

Komang Artha Yasa

PT Bank OCBC NISP Tbk

14:35 PM – 14:55 PM

Modernizing Banking Systems: Revolutionizing the Marketplace with Digital Innovations

Junedy Liu

SeaBank Indonesia